Buzz

Ride-Hailing Application ‘Careem’ Announces Breach in Customer Data

Ride-Hailing Application ‘Careem’ Announces Breach in Customer Data

The popular ride-hailing app, Careem, has revealed that a hacker accessed its data in January, meaning that the names, email addresses, phone numbers, and trip data of customers and drivers have been compromised.

According to Careem’s statement, released on its website, their investigation has, however, found no evidence that credit card data or passwords were accessed. As a precautionary measure, the company is recommending that users change their passwords. “While we have seen no evidence of fraud or misuse related to this incident,” the statement reads, “it is our responsibility to be open and honest with you, and to reaffirm our commitment to protecting your privacy and data.”

It continues to detail how, “on January 14th of this year, we became aware that online criminals gained access to our computer systems which hold customer and captain account data. Customers and captains who have signed up with us since that date are not affected.” It explains that upon detecting the breach, it launched a “thorough investigation [and] engaged leading cybersecurity experts to assist…in strengthening [their] security systems.” They are also working with law enforcement agencies.

Careem has been operating since 2012, and now offers rides across the MENA region, Turkey, and Pakistan. It covers many areas in Egypt, including Cairo, Alexandria, Mansoura, Damanhour, Sharqiya, El-Gouna, and the Mediterranean North Coast. The incident comes soon after speculations that Careem, along with its competitor, Uber, faced a banning order by Egypt’s administrative court claiming that these services violate Egypt’s traffic law.

Upcoming: TEDxCairo University's Fourth Event, Metanoia Gears Up to Inspire Action
Egyptian Student Dies in Second Death Linked to Blue Whale Game

Subscribe to our newsletter


Buzz

More in Buzz

Combining Fitness with Charity: Virtual Fitness Classes That Help You Support a Cause in Egypt

ES BuzzSeptember 30, 2020

4 Historical Speeches by Egypt’s Gamal Abdel Nasser

ES BuzzSeptember 28, 2020

Mayar Sherif Becomes First Egyptian Woman to Reach Roland Garros Main Draw

Mirna AbdulaalSeptember 26, 2020

Local Bazaar Brings Together Over 100 Egyptian Women Entrepreneurs

ES BuzzSeptember 23, 2020

From Street to Culture: UNTY’s Female-led “Berahet-ha” Preaches Women’s Freedom in Egypt

Noran Alaa MorsiSeptember 21, 2020

In Photos: A Visual Tale of Luxor’s Agricultural Transformation

ES BuzzSeptember 19, 2020

6 Homegrown Cosmetics Brands Redefining Egyptian Beauty

Egyptian StreetsSeptember 19, 2020

A Brief Visual History of the Zodiac in Islam

Noran Alaa MorsiSeptember 17, 2020