Prime Minister Mostafa Madbouly announced last week that the cabinet decided on the launch of a new hotline to receive complaints about street rubbish from citizens, as reported by Youm7. Complaints can be sent in a Whatsapp message to the numbers: 015-5552 5444 and 015-5551 6528 or via phone call through the hotline number 16528. A website was also set up to receive any complaints through the link: www.shakwa.eg. The complaint will then be sent immediately to the Cabinet Information and Decision Support Center and the rubbish will hopefully be removed. Madbouly also ordered for the submission of periodic reports in order to assess the success and efficiency of the cabint in responding to these complaints. Since the launch of the hotline, the cabinet received 319 complaints from 23 governorates in just one day. The recent report presented examples of success such as the incident of a complaint from a citizen about the existence of a large bulk of garbage in Nasr City in front of Saqr Quraish buildings, which was eventually removed and the street was beautified. This is not the first attempt by the Egyptian government to solve the street rubbish…
