#customer service
“My mother once told me that I was sleep-talking, as if I was answering phone calls during my sleep. That’s how much it messes with your mind,” says 29-year-old Mohamed Sayed, on his work at a call center in Egypt. At the end of last year, Cairo woke up to the extremely devastating news of a call centre employee who died by suicide, reportedly due to workplace stress. Multiple groups on social media began sharing the news while commenting on…
