Uber announced new safety features in Egypt following public outcry over a series of high-profile incidents between March and July that have put the ride-hailing app’s safety into question. According to a Tuesday press release, the new measures include an SOS emergency button, randomized drug testing on drivers, and more advanced technologies to identify fraudulent documents. Uber’s reputation as a safe and secure service in Egypt was called into doubt in March after Habiba El-Shamaa, 24, passed away from injuries sustained while attempting to escape an alleged kidnap attempt by an Uber driver. The driver, who tested positive for drugs during the investigation, continued working for Uber by using a fake national ID number despite having his account previously shut down due to user complaints. El-Shamaa was one victim in a series of five Uber-related incidents, including a case where a woman was assaulted with a box cutter by an Uber driver. Uber’s Latest Features The release mentions four new features and policies, which include an SOS emergency button that allows riders and drivers to send a safety notification to the authorities and Uber’s Egypt team. The ride-hailing giant also…
Uber Unveils New Safety Measures in the Wake of Recent Incidents
September 10, 2024
