Air Cairo announced on Saturday 20 June an expansion of its international network with new direct flights between Egypt and Greece. Beginning 24 July, the carrier will introduce a route connecting Alexandria and Athens, with the service operating twice…
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On Talabat, one of the Middle East's largest food and grocery delivery platforms, customers can now pay extra to have their order arrive faster. At malls and restaurant districts across…
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The internet was not originally built with privacy as a primary consideration. Every time users visit a website stream and content access cloud-based services or communicate online their data passes…
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Egypt as a Global Operations Hub: How It Got Here, and a Framework for Where It Goes Next
In 2003, a newly established subsidiary of Telecom Egypt called Xceed began its first contact center operations in Cairo, handling customer-facing communications for global companies. Its early contracts were straightforward: inbound voice support, handled in Arabic, English, and French. At the time, India, China, and Malaysia dominated the global outsourcing conversation, with Egypt not even on the map. Twenty three years later, the picture is unrecognizable. Egypt's digital export revenues reached $4.8 billion (252 billion…
I returned to my family home in Liguria this year to celebrate Easter—a day that, for most Italians, is…
A wave of viral TikTok videos has sparked a heated debate in Egypt: are women getting a worse financial deal…
Despite its rapid expansion, Cairo faces a critical shortage of public parks and green spaces. Historical trends in the…
